1.5
  • Customer service1 votes
  • Invisible customer service3 votes
  • Rip off customers3 votes
  • customer service2 votes
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I made online reservation and price was 35 dollars. When I got to the car rental place, the price was 135 dollars. Also the guy behind the desk was very unpolite. I did not rent a car from that place and I DO NOT RECOMMEND Advantage car rental to anyone! Add comment

  • Jan 23
  • Rentals
  • Inglewood, California
  • Car Rental
  • 35
  • REVIEW RATING 4/5

Worst ever Advantage Rent a car!!! I rented a car for 2 days for $44.42 from Advantage rent a car in Inglewood, California but ended up paying $252.99 + $30 + $ 105.90 = Total $388.89 !!! The local rental car office staff lied to me about the price and hid all other fees and charged me altogether. Also, they charged me $135.90 for $5.90 toll fee. They kept the bill from the toll and 3 months... Read more

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  • Jan 12
  • Rentals
  • Los Angeles, California
  • Car Rental
  • 36
  • REVIEW RATING 4/5

Horrible horrible horrible! Long wait for shuttle. They never answer their phone. Bad shuttle driver, made me seasick. Long wait at station. Agent acted like she was high. No manager present to complain to. Took 20+ minutes to process reservation. Sent me to a stall that does not exist. Needed to find another agent to redo reservation. She could not get printer to print - printer was in other... Read more

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  • Jan 08
  • Rentals
  • New York, New York
  • Sales Representative
  • 29
  • REVIEW RATING 3/5

Rep was respectful but not polite, courteous, not apologetic nor helpful. I was in your waiting area from a little to 12 am waiting to be attended to in you not so warm lobby. A lot went on that I don't have the time to go over. He was not wearing a name tag, I ask him for his name which he did give. I ask him to write it on the contract, he didn't either. In addition to all that happened inside,... Read more

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  • Jan 08
  • Rentals
  • Denver, Colorado
  • Car Rental
  • 38
  • REVIEW RATING 4/5

This "company" is ran by incompetent, unfriendly morons. I had my car rental reservation booked for over a month by the time I got to Denver to rent my car. There was no mention of a deposit so I had pulled out all cash for my trip. When I finally got to the counter (they had TWO people working for an entire flight of people who just landed), I was told they could not take cash and there was... Read more

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  • Dec 16, 2014
  • Rentals
  • Fairfield, Connecticut
  • Car Rental
  • 99
  • REVIEW RATING 4/5

This is the first and last time I will rent with advantage. From standing outside for 30 plus minutes in freezing temperatures for the shuttle to being over charged and rude service. I had a death in the family and had to extend my rental for 3 days. They attempted to charge $400 extra for less than 72 hours! When I called to just simply have them break down the fees to me the woman was so rude.... Read more

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  • Dec 04, 2014
  • Rentals
  • Denver, Colorado
  • Rental Deposit
  • 1
  • 1
  • 207
  • REVIEW RATING 5/5

I booked 5-day rental at Denver Airport via Orbitz web site with Advantage Car Rental. I wish I had read the reviews of this company first! BUYER BEWARE! Orbitz confirmed rate and that I would be charged $117 at time of rental. No problem with that but $317 was charged to my account. Advantage rep at their 800 number indicated that $200 was 'renter deposit' that would be refunded 5 business... Read more

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  • Nov 27, 2014
  • Rentals
  • Panama City, Florida
  • Positive Experience
  • 119
  • REVIEW RATING 4/5

I arrived at the Advantage site at Raleigh - Durham Airport and the computer system was running really and that was annoying to me, but we persevered. When Quenisha called me to the counter, I had been waiting about 20 min, I wasn't prepared for what was about to happen. I gave her my reservation info. and 10 mins later she told me she couldn't find me in their system. (Remember the sys. was... Read more

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  • Nov 21, 2014
  • Rentals
  • Miami, Florida
  • Car Rental
  • 157
  • REVIEW RATING 4/5

DO NOT rent a car from this scandalous, scam company. READ THE TERMS clearly - because you cannot cancel your reservation, even if you cancel 10 minutes after placing your reservation, as I did. Their terms say no cancellations after you click "order". There is NO ONE to talk to, no customer service, no number to dial - you are screwed. If you go to the credit card company to dispute it, you will... Read more

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  • Nov 21, 2014
  • Rentals
  • Seattle, Washington
  • Car Rental
  • 95
  • REVIEW RATING 4/5

I rented a Kia at the Phoenix Arizona Advantage rental site. I drove the Kia 75 miles. When I returned the car, there was not a gas station on my route to the rental return, so I opted to pay their price of $8.99 per gallon to refill. I used 2.08 gallons of fuel (36 mph, 75 miles driven); they charged me $30.87! I told them I was more than willing to pay the $18.72 that I owed, but the price... Read more

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