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Advantage Car Rental

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39 complaints

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Advantage Rent A Car is an auto rental company. The company has a large fleet of vehicles ranging from luxury cars to economy vans, from fuel-efficient SUVs to cargo trucks. Advantage Rent A Car offers a special Frequent Rental program that allows loyal customers to get free rental days and Easy Bucks Referral rewards program that allows to earn gift certificates. The company is known for its fast and easy rental service and quick turnaround. In addition to rental services, Advantage Car Rental provides insurance products. The company has locations all over the world: in the United States, countries of the Caribbean, South America, Europe and Australia. Please try to contact Advantage Car Rental Customer Service directly prior to posting any complaints on this site.

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Advantage Car Rental Complaints & Reviews

Advantage Car Rental Reviews

Mattiez
Advantage Car Rental - Over an hour wait!!
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I rented a car from Advantage in Tampa Fl. Arrived about 7:00 p.m like I told them. As I was collecting my bags I saw the Advantage van pulling out of the pick up area. No proble...

#316484
May 04, 2012
63

Whistleb...
Advantage Car Rental
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Forcing customers to upgrade and get insurance coverage because their vehicle is not available in the class they reserve. THEY DO NOT CARE CUSTOMERS! I worked there and they are ve...

#314688
Apr 25, 2012
135

Whistleb...
Advantage Car Rental - UNETHICAL AND ILLEGAL Advantage Rent A CAR
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Advantage Rent A Car is forcing clients to get upgrades and take reservations and most of the time do not have them available for clients.Treated me with disrespect as ...

#314685
Apr 25, 2012
113

Lthormann
Advantage Car Rental - Hide extra charges and horrible customer service
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

My friends and I traveled to Florida for spring break. All 3 families Reserved cars at Advantage. A male staff person walked away from the counter as we arrived to take a break and...

#312962
Apr 18, 2012
224

Krysia
Advantage Car Rental - ADVANTAGE refused to honor reservation!!! and tough luck
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Reserved a car in PHX on the phone with Advantage Car reservations, received a confirmation went to get the car and was told reservation was canceled, and all they could give me is...

#312167
Apr 14, 2012
179

Awshreck
Advantage Car Rental -happily messed me over
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Terrible customer service. I had secured a great deal online, and when I came in they didn't want to give me the car seat I had reserved at the price they had confirmed. Gave me no...

#311372
Apr 11, 2012
189

Anonymous
Advantage Car Rental s
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I rented a ford focus (an upgrade mind you) at Miami Airport to drive down to key west. The antenna was broken without any radio service, there was a bad stain in the back seat and...

#311129
Apr 10, 2012
161

David Hi...
Advantage Car Rental - Did not honor reservation
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Sometime ago we made a reservation for an Advantage car at the SDJ Los Cabos International airport serving Cabo San Lucas, Baja, Mexico for the dates of March 17 to March 24 (Reser...

#309870
Apr 04, 2012
221

Katieg
Advantage Car Rental Milwaukee
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Adding in ambiguous charges after turning in the car in perfect condition has me pissed. They added in an extra $40 supposedly for a flat tire (which the tire was not flat when I d...

#307790
Mar 26, 2012
183

Donwskin
Advantage Car Rental - Lies and overcharge for fuel consumption
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Rented from Denver airport location. I pre-paid for gas and was told I would only be charged for the fuel I used and they would fill the tank and charge me for my consumption. Th...

#307070
Mar 23, 2012
245

Anonymous
Advantage Car Rental -- Tampa Airport Lies.
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Employees at Advantage car rental at Tampa Fl. airport are awful. They are jerks, rude and lie aboutprices. Don't ever use the guys, they must be trained by their distr...

#305712
Mar 18, 2012
243

Anonymous
Advantage Car Rental - HOW TO NOT RUN A BUSINESS
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

MY WIFE AND I ARRIVED AT THE FT. LAUDERDALE AIRPORT ON SUNDAY 2/19/. THE MANAGERS UNIT GAVE US WRONG DIRECTIONS THAT TOOK AND 1 AND 1/2 HOURS OF OUR TIME BEING LOST. THE CAR WAS D...

#298867
Feb 21, 2012
360

Anonymous
Advantage Car Rental employees at Tampa Airport Lies.
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Reserve car on Priceline, then they say you describe the wrong size car you reserved to have you upgrade. The will look at you straight in the eye and just lie the away. Then th...

#297743
Feb 16, 2012
307

Travi303
Advantage Car Rental Lies
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

DO NOT RENT FROM ADVANTAGE CAR RENTALS, THEY LIE.I reserved a mid size car from Advantage Car rental at Tampa Fl. airport on price line.The Advantage agent to me I rent...

#295563
Feb 08, 2012
447

Anonymous
Advantage Car Rental - No Cars at Houston Hobby
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Despite having a confirmed reservatio, they hav no cars and I am forced to wait for them to find one (other companies are sold out). This is not the first problem with them but I s...

#295205
Feb 07, 2012
335

Sherifah
Advantage Car Rental - NO complaints here!
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I just got back from my trip to Orlando FL 1/22/12. Rented a vehicle with Advantage and had no problems what so ever. After telling my husband which rental place I made a reservati...

#291027
Jan 22, 2012
468

Anonymous
Advantage Car Rental - Bogus plates
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I was rented a car from advantage.worst mistake i made.i was rented a car with expired plates .when i told them i wasnt compted anything for the 3 days i had it n didnt drive it ti...

#289361
Jan 16, 2012
318

RickLL
Advantage Car Rental - Provided 2 defective vehicles and didn't care if i was stranded or not
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I rented a vehicle a week ago; several days ago the heat shield fell off the car and i had to take it back yesterday; this morning the replacement car did not work; they told me i ...

#284179
Dec 27, 2011
382

Desertgy...
Advantage Car Rental s
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I rented a car from Advantage on 12/12/11 in Albuquerque, NM. I have NEVER been a chemical sensitive person but within five minutes of being inside their the OVERPOWERING air fresh...

#282582
Dec 19, 2011
291

Anonymous
Advantage Car Rental - Worst Rental Car Experience Ever
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I rented a car on-line from Advantage Rent a Car, picking up in Fort Lauderdale. This is the first (and last) time I have rented from Advantage. Upon arrival, there was one clerk ...

#277640
Nov 28, 2011
501

Patbru
Advantage Car Rental - Advantage Rental Tampa Rip off
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

When we signed up for rental online we declined all auto insurance. When we arrived at the Tampa Fla location on Avion Dr we agreed only to a vehicle upgrade. The rep told us we wo...

#274217
Nov 10, 2011
732

Worldtre...
Roach-infested car from Advantage Car Rental in Honolulu
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

We rented a car from Advantage Car Rental in Honolulu, Oahu. Not only was the car dirty (it had not been washed) but also it was literally infested with roaches. We exc...

#274173
Nov 10, 2011
403

Anonymous
Advantage Car Rental - Advantage Rental Car left us without ride to Airport
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

We had 1 hour and 35 minutes to make our flight. When we drove into Advantage Rent A Car at 3454 W. Montage Ave., North Charleston, SC, they had a sign on the door "bus is taking...

#266447
Oct 06, 2011
482

Dmorris
Advantage Car Rental - Advantage's poor customer service
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

No one at the counter in the airport, just a sign to wait for shuttle outside. Bus took 15 plus minutes to arrive in 90 degree humid weather. Ended up being over 200 dollar differe...

#263084
Sep 20, 2011
538

Anonymous
Advantage Car Rental - Avoid Advantage Rent A Car
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I made a mistake of renting from this company (also goes by Economy Rent A Car,801 Dixon Rd, Toronto, ON) for the very first time at Toronto Airport. I had always rented from Avis,...

#254138
Aug 08, 2011
580

Ciware
Advantage Car Rental - Advantage Rental Car is Terrible!
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

There's a reason this company is the cheapest. Rented a car for three days at LAX over the weekend. Despite the car being reserved several days in advance, the car was not ready. L...

#248511
Jul 12, 2011
793

Anonymous
Advantage Car Rental - Advantage Rent A Car Is Horrid
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

Advantage Rent A Car at the Phoenix Airport is the worst rental company I have ever had to rent from. They have sneaky up-selling staff. They also call their customers liars and t...

#247465
Jul 07, 2011
547

Simplicity
Advantage Car Rental - Overcharged
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I made the mistake of canceling my reservation at Payless to go to Advantage rent a car, which I regret and will never make that mistake again! I was given an estimate that ...

#244231
Jun 19, 2011
561

Anonymous
Advantage Car Rental - Cleaning Charge After The Fact
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

I recently rented car fro 4 days from Advantage in SLC. Been renting from there for many years off and on. Agents were somewhat rude when i picked up car and they tried to stick it...

#242630
Jun 11, 2011
804

Mikewall...
Advantage Car Rental
5.0 209 Toryork Dr TorontoOntarioM9L 1Y2 416.493.5250, 877.372.1357 http://www.advantagecarrentals.com/ContactUs.aspx

An Advantage Car Rental employee told me that there would be a $2.50 charge for each toll if I wanted to use the PlatePass in the rental car and all I had to do was to open the uni...

#240651
Jun 01, 2011
597
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Rentals
Renting a vehicle is another chance to get on wheels. If a person can afford to buy a car, needs a vehicle for one-time trip, comes to the country and needs an auto, he applies to rental companies. As a rule such places hold an ample stock of cars of different models, makes, thus varying in price. 90% of renting companies advertise their services online so that a customer gets acquainted with the vehicle range, chooses a car, comes and gets it. Various companies have different taxes, surcharges and other fees a customer is expected to pay. Some extras, such as permission for additional drivers to use the car, may also be included into the cost or can be charged separately. Price policies may also foresee certain discounts and special offers, e.g. weekend discounts or special weekly rates. Companies also may also place restriction on where you can take the car: locally only or interstate. These are only general ideas on car renting, and each dealer imposes his own rules.

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