Never rent from this company. They use deceptive marketing and selling practices, and will charge you for everything extra that they can, even when you have explictly said you don't want the various little add-ons they attempt to push on you to increase the fee. Their cars are cheap and poorly maintained as well. So, while they might seem to have cheaper prices, in the end you'll end up paying more, get horrible customer service, and be stuck with a well-used car. Better to go with Hertz and Avis and pay a bit more for something reliable, and a company that does not cheat you.
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 Comments (2) |
| 1. Written by K. Shuford on April 23, 2012 from los angeles, california, US The dishonest business practices that I experience was deceptive and illegal marketing trickery. While I didn’t read the final print out, even while the agent highlighted the additional fee for an upgrade that I did not request, because I was foolishly trusting. When I ask why it was higher because my daily fee was only $11.82, yet the total before adding an extra day came to $77.26, the agent merely said that it was the airport taxes; which is why the agent told me that I did not need to take out my printed confirmation because she had everything in her computer, but if I had taken that paper out like I usually do, she would have had to delete an upgrade I never request. Is this how the LAX airport area office cheats and robs people who are trusting? BEWARE AND READ YOUR PRINT-OUT TWICE SLOWLY TO VERIFY THAT THERE ARE NO ADD ON ADDITIONAL COST THAT YOU DO NOT REQUEST. |
| 2. Written by Mike McAllister on December 18, 2010 from new york, new york, US After booking my car rental on orbitz I was forced to pay an additional 130 dollars for loss of use insurance to rent the car for 6 days or . Advantage said if I damage their car they would loose daily rental on the vehicle every day it is in the shop. Advantage said it is a practice stated by their parent company Hertz and Advantage is obligated to also charge the fees. This is a deceptive marketing practice and there are laws to fight companies that have illegal practices. I encourage all victims to contact their state attourney generals to investigate Advantage and Hertz's influence on their marketing scams |
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