hI! your sevice center at 2170 Mannheim Rd in Des, Plains need to be reorganization my conformation #Fo722491187 vehicle 1594/3079357 pick car up April 22 return it April 24th, 2011 pd for insurance and 1/2 tank gas before pulling out my bill was for 101.58 car windows leak entire time we travel to Danvill Ill and back the doors didn't lock return car told the service rep. she took statement, so felt maybe the mechanic overlook problem week later rent another smal car vehicle 01594/3079357 it was much nicer the car that is took car out 5/13-return it 515/2011 ran little behind stop too, filled the tank to were it was 1/8 tank get into return keys no problem turn aound went back in to speak with a customer service teenager she rude couln't explain to me what the charges to it from 80.00 to 107.. so spoke to someone else she say the charge me to put gas in car, why I agree to supply car back with the gas I used I never ask for her to charge me then he said charged me for being late I was suppose be there at 8:pm I got there at 8;30 ok it says 3.15 ex hour on my print out she charged me 27.84 then 24.00 for gas in qwhich I put the gas back in the car. one thing too, charge person for item that was not requested then today I get my chase billed I'm charge $221.00 dollards for 1st rental and no one wants to explain for what my 1st rental went fom 164.00 to 221.00 can you or someone tell me what is unessary charges for and why. 12806e8



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